Terms and conditions

 

We have a 7 night maximum stay within a 30 day period. Students and interns studying with the city of Chicago can request an extended stay by filling out our extended stay form located here.

  1. We welcome guests from everywhere outside of a postal code beginning with “60”. If you arrive with a zip code beginning with “60” you will be turned away due to this policy.

  2. Private Rooms, as well as dormitories, can be booked with a 72-hour cancellation policy OR you make take advantage of deeply discounted Advance Purchase rates which are non-refundable. *Advance Purchase, Non-Refundable rates are only available more than 14-days prior to arrival.

  3. Advanced Purchase Bookings are non-refundable and cannot be modified. Cancellation will result in a 100% penalty.

  4. A valid credit card is required for all reservations. We do not accept cash.

  5. Certain Rate categories may require an advanced deposit. Please refer to the rate type for specific details. If the credit card is declined, the Chicago Getaway Hostel reserves the right to cancel your booking.

  6. At check-in, guests must present a valid Foreign Passport or Government Issued State ID. No expired IDs will be accepted. No Illinois Passports accepted. No military IDs accepted.

  7. Anyone under 18 must be accompanied by a guardian. Guests under 18 are permitted only in private rooms.

  8. Paid Parking is available on a first-come, first-served basis. Please inquire at the front desk upon arrival.

  9. Payment Methods Accepted: Visa, MasterCard, American Express.

  10. Chicago Getaway Hostel is 100% non-smoking. Smoking is allowed 15ft from entrances; smoking in rooms will be subjected to a $200 fine, plus being asked to leave the hostel.

  11. A $50 security deposit is required for all private room reservations. This deposit is 100% refundable after check out upon manager inspection of room. Damage fees may apply as outlined on the guest registration form.

  12. We reserve the right to refuse service to any guest determined by hostel staff to be in violation of any of our polices as outlined on the guest registration form.